Return & Exchange Policy
Golden World Music Store Return & Exchange Policy
We want you to be happy with your Golden World Music purchase. While all sales are final and we’re unable to offer monetary refunds, we’re happy to help with eligible exchanges as outlined below.
- Damaged or Defective Items (CDs, Vinyl, Apparel & Physical Goods) : If your item arrives damaged or defective, we’ll be happy to replace it. Please contact us within 30 days of purchase and include photo proof of the damage with your request.
- Apparel Sizing & Fit : Need a different size? Size exchanges are accepted within 30 days of purchase. Customers are responsible for return shipping costs.
- Digital Downloads : Because digital products are delivered electronically, digital media purchases cannot be returned, exchanged, or refunded.
How to Request an Exchange :To request an exchange for a damaged or defective item, please email support@leeharrismusic.com within 30 days of purchase and include photo proof of the damage.
Exchange requests are typically processed within 5 business days.
Thank you for shopping with Golden World Music. We appreciate your support and are happy to help if there’s an issue with your order.